Starlink, the satellite internet service provider, has disabled all of its satellite internet terminals in Uganda following a directive from the Uganda Communications Commission (UCC). The action was taken in response to concerns regarding the “illegal provision” of telecommunication services within the country.
In a letter sent to the UCC Executive Director on January 2, 2026, Starlink confirmed that it had activated a “new service restriction tool” to ensure that no terminals remain operational within Uganda’s borders. This move comes after the UCC issued an order on New Year’s Day, outlining that Starlink had been operating without the necessary license.
While the hardware had been used in Uganda, Starlink made it clear that the company itself had not yet begun official operations or marketing in the region. Ben MacWilliams, the Director of Starlink Market Access, explained in the letter, “Starlink Uganda itself is not selling or marketing satellite internet services in Uganda because it is not yet licensed by the UCC.”
Starlink clarified that the use of its internet service in Uganda was unauthorized, as many users had privately imported Starlink kits from licensed countries. “Any Starlink usage in Uganda was without our approval or consent and in violation of our terms of service,” the company added. The letter confirmed that as of January 1, 2026, no Starlink terminals were operating in the country.
Despite the abrupt disruption for Ugandan users, Starlink expressed its commitment to complying with Uganda’s regulatory requirements as it works towards obtaining the necessary operating license. The company indicated that it is in the process of finalizing the licensing process and aims to establish a long-term, legal presence in the Ugandan market.
“We appreciate your partnership and look forward to Starlink’s future in Uganda,” MacWilliams concluded.
This development comes as Uganda continues to modernize its telecommunications sector, and the UCC takes steps to regulate satellite internet services within the country.
